Returns are accepted within 14 calendar days from the date of delivery.

To begin:

1. Enter your order number (starts with 822)

2. Enter the email address you used for the purchase

3. Follow the steps indicated on the portal. If you choose to send the return at your own expense, make sure to include the same order details (name, address, and order number). If this information is not included, your return may not be identified and therefore will not be processed.